Merchandise Returns

Merchandise Returns: Windward Design Group (seller) is a make to order manufacturer and all Windward products are custom built according to the purchaser’s order.  As a standard, Windward is not able to accept product returns if a purchaser/buyer changes their mind, mis-orders, etc.  If a return is accepted by Windward, there may be a restocking fee (starting at 25%) and additional freight charges.

All returned items require a Returned Goods Authorization (RGA) from Windward Design Group.

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